Common Questions

General Questions
What is SSL? SSL, which stands for Secure Sockets Layer, is a cyber-security protocol that digitally encrypts information sent from a browser to a server. ...
Tue, 3 Oct, 2017 at 8:11 PM
CSR Generation
What is a CSR? A CSR stands for Certificate Signing Request and is necessary for all SSL certificates in order to complete the generation process. It is us...
Mon, 23 Oct, 2017 at 8:24 PM
Domain Validation
What is Domain Control Validation (DCV) / Domain Validation (DV)? Why is it necessary? DCV or DV is the method by which the Certifying Authority (CA) verif...
Mon, 22 Apr, 2019 at 12:05 PM
Certificate Installation
How do I download my certificate files? When the certificate is issued, the Certificate Authority (CA) will send an email to the Technical Contact listed o...
Mon, 28 Jan, 2019 at 11:23 AM
Certificate Renewal
How can I renew my SSL certificate? A renewal is basically the same as buying a brand new certificate, “renewal” is simply an industry term that is used...
Tue, 3 Oct, 2017 at 8:23 PM
My Account
What is My Account? My Account is a special section of the website for those who have ordered certificates from us. Logging into the My Account section gi...
Sat, 21 Oct, 2017 at 5:29 PM